Masterclass pdf

Why you should attend

This 2 day course will provide you with all the knowledge and tools you need to help you embrace the enormous opportunities available to your business through the internet.

The imperative for every business now is how to take advantage of the opportunities being presented by the internet. At one level the internet will allow us to transform our business processes, eliminating costs and providing new tools and methods for creating and keeping profitable customers. At the other extreme new business models are emerging which provide wealth creation opportunities for every type of business. Practical examples and case studies of successful
e-business initiatives will be used to guide you
to success in the new e-conomy.

Who will benefit?

This course is designed for directors and senior managers who wish to take a strategic approach to using the internet for wealth creation

Course Summary As a result of taking part you will:
  • Understand how to develop the most appropriate strategy for your business using the internet, and the factors which will determine success
  • Know how the internet can be used to transform your business processes and eliminate cost
  • Know how your business can be differentiated and your brand enhanced through new approaches using the internet
  • Be aware of the new business ‘models’ and ‘types’ for wealth creation on the internet and how you could take advantage of them
  Syndicate exercises, case studies and computer based demonstrations will ensure you assimilate all the key learning points.

Key Topics

  • Business transformation through the internet — the
    4 levels and the new business drivers in the digital economy
  • Different strategic responses — from extending the existing brand to developing a new cyber-brand
  • ‘Virtual Positioning’ and other tools to help you determine your internet strategies
  • Streamlining business processes and eliminating cost through the internet
  • Supply chain re-engineering and business to business integration
  • E-procurement for MRO and business critical supplies
  • New approaches and methods of differentiating our brand and adding value through the internet
  • Customer Relationship Management and customer service and support strategies
  • New business ‘models’ and ‘types’ for wealth creation — ‘zero gravity’, e-marketplaces, portals, infomediaries and e-commerce models
  • E-working and improving the way our people collaborate
  • What makes e-business projects successful — the
    7 key principles